Last updated: 25 August 2025
1) Who we are
Smiles & Braces Dental Clinic, Shop No. 6, Javed Market, near Aurobindo Park, Munshi Pulia, Sector 12, Indira Nagar, Lucknow, UP 226016. Phone/WhatsApp: +91 95653 21625, +91 75700 00801.
2) What information we collect
- Contact details (name, email, phone) when you book appointments or contact us.
- Medical/dental information you provide (history, X-rays, photos) to enable diagnosis and treatment.
- Usage data (basic analytics, pages viewed, device/browser) to improve the website.
3) How we use your information
- To schedule appointments, provide care, and share instructions or estimates.
- To respond to queries and provide after-care follow-ups.
- To maintain records, comply with legal requirements, and improve services.
4) Legal basis
We process your information for medical care, with your consent, and to comply with legal obligations applicable to healthcare providers.
5) Sharing & third parties
- We do not sell your data.
- We may share limited information with trusted vendors (e.g., diagnostics labs, aligner/implant partners, secure email providers) strictly for your care.
- We disclose data when required by law or to protect safety.
6) Data security & retention
We use reasonable technical and organizational measures (secured devices, access controls) and retain records for as long as necessary for treatment, legal, and audit purposes.
7) Your choices & rights
- Access, update, or request deletion of your records where legally permissible.
- Withdraw consent for non-essential communications.
- Contact us to correct inaccuracies in your information.
8) Cookies & analytics
We may use basic analytics/cookies to understand site usage and improve content. You can control cookies via your browser settings.
9) International patients
If you are outside India, your data may be processed in India for the purpose of dental care and follow-ups. We take reasonable steps to protect your information.
10) Contact
Email: smilesandbracesmunshipuliya@gmail.com. For urgent care, call/WhatsApp the numbers above.